2008 International Conference on

Service Science

(ICSS 2008)
April 17-18, 2008, Beijing, China
Sponsored by IBM and Harbin Institute of Technology (HIT)

http://www.icss2008.org

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Final Program of ICSS 2008 updated at Mar. 28th, 2008 (See below).

 

You can also download PDF version of the program from here (PDF).

 
2008 ICSS 
April 17 - April 18, 2008, Friendship Hotel, Beijing, China
April 17, 2008:   Registration Desk is open from 8:00-8:30AM
Time Agenda Venue Speech Speaker Session Chair
8:30-9:00 Opening Ceremony Main Track
(Grand Hall, 2/F, Building 7)
Opening Address Mr.Aihua Wu, Director, Division of Science and Engineering Education, Department of Higher Education, Ministry of Education Xiaofei Xu, Professor, Harbin Institute of Technology 
Mr.Deyi Li, Director, the Department of Information and Science, National Science Foundation of China;
Dr.James Yeh, CTO of IBM Greater China Group
Mr.Shuguo Wang, President of Harbin Institute of Technology
9:00-9:15 Group Photo
9:15-10:00 Keynote Speech (1) Main Track
(Grand Hall, 2/F, Building 7)
SSME- Propelling the Modern Service Industry Thomas Li, Director,IBM China Research Lab Xiaofei Xu, Professor, Harbin Institute of Technology 
10:00-10:45 Keynote Speech (2) Mapping the Service Innovation Revolution. Jai Menon, IBM Fellow, Vice President of Technical Strategy, Vice-Chair of IBM Academy of Technology
10:45-11:00  Break 
11:00-12:30 Panel (1) Main Track
(Grand Hall, 2/F, Building 7)
How can SSME contribute to and benefit from the development of modern service industry? Ying Chen, Cheng Yuan, Wei Zhang, Jin Dong, Wen Liu,Xu Yi Fan Xiaofei Xu, Professor, Harbin Institute of Technology 
12:30-13:30 Lunch Buffee Restaurant of Friendship Palace      
Parallel Session (1)
13:30-15:00 Service Science Session1 Track 1
(No. 1 Meeting Room, 1/F, Building 8)
An Evolutionary Framework of Service Systems Stephen Kwan Wei Ding, Manager, IBM China Research Lab
Service Architecture: High Level Descriptions of Service System Zhongjie Wang
Service Capacity Models Under Time-Dependent Stochastic Demand With Substitution Ge Mu
Improvement of Market Welfare with Service of Merchants Linyan Lu
Service Management Session1 Track 2
(No. 2 Meeting Room, 1/F, Building 8)
Efficient Solution for Customer Service System Based on Backward Method Rongbo Zhu Rongzeng Cao,Research Staff Member,IBM China Research Lab
Research on Customer Rage in Failed Service Encounters Zhi Lu
Study on Pricing Strategies of Web Services Meiyun Zuo
Conjoint Revenue Optimzation for Airline and Hotel Sheng Wu
Service Engineering Session1 Track 3
(No. 5 Meeting Room, 1/F, Building 8)
An Information Theoretic Approach for Describing Supply Chain Network Shixiong Wang  Bing Xie, Vice-director of the Software Institute, School of Electronic Engineering and Computer Science, Peking University 
The Formal Definition About Self-adaptive Classifier-Tree and Its Processing Evolution's Algorithm Yuxia Lei
Towards Scalable Web Services Retrieval Hao Wu
Industry Practice Session1 Track 4
(No. 3 Meeting Room, 1/F, Building 8)
Self-Service: Lessons From Industry Jakita O. Thomas Ying Chen,Senior Manager,China Research Lab
The Use of Information Systems for Supply Chain Management in North East China: Current Status and Future Direction Xin Zhang
E-Service Transformation and Innovation – A Study for e-Service Attributes’ Attraction under Different Community Structures Yanlin Fei,
Service Chain Design in the Urban Pipe Network System Suping Lin
15:00-15:30   Break
Parallel Session (2)
15:30-17:00 Service Science Session 2 Track 1
(No. 1 Meeting Room, 1/F, Building 8)
Activity Theory as Theoretical Framework to Understand Service Design Lorna  Uden Jie Zhou, Professor, Director of Research Center of Modern Service Science, Tsinghua University
Virtual Economy Monitoring And Adjustment In 3D Virtual World Baohua Cao
The Design and Implementation of SOA-based Integrative Tools for Network Analysis and Visualization Ran Bi
Service Management Session 2 Track 2
(No. 2 Meeting Room, 1/F, Building 8)
Is Relationship Distance Really Matter in Relationship Quality and Relationship Performance: The Moderating Effects of Relationship Risk and Involvement Jay M. Wu Stephen Kwan, Professor,College of Business,San Jose State University
A Meta-Analysis of the Relationship between Service Quality and Customer Purchase Intention Huarui Cao
Immune Quantum Swarm Optimization for Permutation Scheduling Shoubao Su
Service Engineering Session 2 Track 3
(No. 5 Meeting Room, 1/F, Building 8)
An Investigation of Hosted Tools for Web Application Delivery Hai qi Liang Frank Tung, Chairman of Department of Service Science and Engineering, School of Software and Microelectronics, Peking University
Design and Implementation of a Grid Service Security Access Platform Based on GSI Jie Jiang
Stability Analysis of Mobile Micropayment Service System Limin Fan
Service Education Session 1 Track 4
(No. 3 Meeting Room, 1/F, Building 8)
The Evolution of Services Management in Latin America: Service Science Education and Curricula Design in Mexico Javier Reynoso Jae H. Min, Professor, Sogang University in Seoul
Towards the Success of SSME Education Jianhua Chen
A SOA-Based Heterogeneous Business System Information Integration and Intelligent Serving Framework Yanni Yuan
17:00-17:15   Break
18:00 Banquet  Jufuyuan Restaurant of Friendship Palace      
           
April 18, 2008    
Time Agenda Venue Speech Speaker Session Chair
8:30-9:15 Keynote Speech (3) Track 3
(No. 5 Meeting Room, 1/F, Building 8)
Bridging the World of Service Value Network Analysis and Business Process Management Christos Nikolaou, Professor,Comuter Science department,Uni of Crete Hui Su, Senior Manager, IBM Research Lab
9:15-10:45 Panel (2) Track 3
(No. 5 Meeting Room, 1/F, Building 8)
How can the collaboration between academic community and industrial community help to develop SSME curriculum and education on the demand from society?  Frank Tung, Ai Hua Wu, De Ren Chen, Matti Hämäläinen , Hao Chen, Alice Liu
10:45-11:00  Break
Parallel Session (3)
11:00-12:30 Service Science Session3 Track 1
(No. 1 Meeting Room, 1/F, Building 8)
Research on the Constructing Methodology of Service Ecosystem Jie Hou Ruixin Yuan,Tsinghua University, China
Analysis and Improvement in Supermarket Service Mode Yule Chen
Pattern based Enterprise Collaboration Process Modeling in SOA environment Huiping Lin
Service Management Session3 Track 2
(No. 2 Meeting Room, 1/F, Building 8)
Comparing IT Service Management between Japanese and US Firms Kazuyuki Motohashi Hao Wang, Manager,IBM China Research Lab
Simulating the Effect of Team Management on its Performance Chao Yang
Analysis of Factors Influencing the Adoption and Diffusion of Web Services Meiyun Zuo
Composite Service Selection based on Service Execution Sequential Patterns Xianing Zhang
Service Engineering Session3 Track 3
(No. 5 Meeting Room, 1/F, Building 8)
A PI-Calculus Based Formal Description for Orchestration/BPEL 2.0 Processes Chang Yang Zhongjie Wang, Associate Professor,School of Computer Science and Technology, Harbin Institute of Technology
A Business Services based Approach for Deploying SOA in Scientific Information Integration Jing Chen
Web Service Substitutability Mining towards Business Flow Weijie Wei
Service Engineering Session4 Track 4
(No. 3 Meeting Room, 1/F, Building 8)
A QFD Approach for Service Quality Design Shu Liu Wei Ping Li, Associate Professor,Deputy Chair of Department of Service Science and Engineering,the School of Software and Microelectronics,Peking University
SLA-based Service Recommendation Model Chi-Hung Chi
Collaborative Simulation on the Service-oriented Manufacturing Gird Lei Wu
12:30-13:30 Lunch Buffee Restaurant of Friendship Palace      
Parallel Session (4)
13:30-15:00 Service Science Session4 Track 1
(No. 1 Meeting Room, 1/F, Building 8)
The Construction of Digital Educational Resources Supermarket Zhao Ling Hao Wang,Manager,IBM China Research Lab
3D Visualization Service for GIS Based Pipe Network System Min Shi
SCA based Digital Product Exchange Platform Design Fan Wang