2008 International Conference on

Service Science

(ICSS 2008)
April 17-18, 2008, Beijing, China
Sponsored by IBM and Harbin Institute of Technology (HIT)

http://www.icss2008.org

...Welcome to join ICSS2008...

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PAPER SUBMISSION

    Scope of ICSS2008

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PROGRAM

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INFORMATION

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Latest News

 

     2008-04-14:

(NEW) We add three maps for participants of ICSS 2008, to find the position of Beijing Friendship Hotel, the positions of each track and session of the conference. Please check them on the page "Venue".

     2008-03-28:

The final program of ICSS 2008 has been published. For authors and participants, please find it on the page "Program" or download PDF version from here.

     2008-03-06:

We have booked Standard Rooms of Beijing Friendship Hotel for attendees. Until now, we still haven't received the room reservation applications of some participants who have been registered to the conference. Please refer to the page "Accommodation" for your accommodation. If you don't need it, please send us your confirmation as soon as possible.

    2008-02-22:

Until Feb. 22nd, there are still 7 papers whose final manuscripts have not yet been received. For the authors of these papers, please be quick to send it to us before 23:59 pm, Feb. 22nd. Otherwise, your paper will be excluded from the conference proceedings.

    2008-02-20:

For authors whose papers have been accepted by the conference, please be quick to register yourself and pay the registration and publication fee before Feb. 22nd. At least one author of each paper should be registered. The same to the final manuscripts, which should also be sent to icss2008@gmail.com before Feb. 22nd.

About invoice issue, you will get it during the conference.

    2008-02-04:

During the holidays of Chinese Spring Festival (from Feb. 6th to Feb 13th, 2008), ICSS 2008 PC and OC will pause their works. Sorry for the inconvenience and happy Spring Festival to all the authors and participants!

Room reservation form for ICSS2008 is ready now. For participants, please download the form in page "Accommodation", fill it and return to us via email.

Since 2008 Olympic Games is forthcoming, the accommodation in Beijing has been extremely hot. Please get us your choice by Room Reservation Form ASAP. We will reserve the form for you based on principle of First Book, First Serve, the room reservation deadline is Feb 22nd. In addition, before you fill the room reservation form, please ensure that you have sent us the Registration Form and paid your registration fee through bank transferring.

Answers to some common questions from our authors:

- ICSS2008 proceedings will be published as a complementary of Journal of Harbin Institute of Technology (New Series), 2008. We cannot ensure that all the papers will be indexed by EI; however, based on previous experiences of the complementary journal, most of the papers will be indexed.

- We will not provide LaTex template for the final manuscript preparation. Please use the MS Word template. Sorry for that.

- For registration, please pay your registration fee and publication fee through bank transferring along with your sending registration form to us. Payment in the venue is not allowed, i.e., we have to receive your payment before due date so that your paper will be included in the proceedings. In addition, credit card payment is not supported.

    2008-01-30:

Because some authors did not receive notification emails due to mailbox problems, we list all accepted papers in the page "Technical Presentations".

Conference program (version 1) is released. Please find it at the page "Pre-Program".

For authors and participants, if you need official invitation letter for VISA issues, please find some useful information at the page "Travel".

    2008-01-29:

The review process finally finished yesterday, and 75 papers from 10 countries are accepted by the conference from totally 149 submissions, based on the comments from our reviewers. Congratulations to all the authors! Please check your mailbox and take your time to prepare the final manuscript following guidelines in the acceptance letter you've received.

However, due to limited capacity of our conference, we have to reject nearly 50% submissions although their quality is also good.

    2008-01-24:

Because we have received so many submissions and some of our reviewers are quite busy during these days, we decide to postpone the Acceptance/Rejection Notification date from Jan. 25 to Jan. 29, 2008. Sorry for the delay and thanks for your understandings!

Correspondingly, the early registration deadline is postponed to Feb. 3, 2008. Detailed information may be found at the Registration page.

    2008-01-14:

Room reservation form for ICSS2008 is ready now. For participants, please download the form in page "Accommodation", fill it and return to us via email.

    2008-01-13:

Conference registration interface is opened. Please go to the "Registration" page to download the form, fill it and return to us via email.

    2008-01-01:

Paper submission is closed. We have totally received nearly 200 submissions to ICSS2008. Thank all authors for your great contributions to the conference!

Please be patient with the review outcome before Jan. 25, 2008.

    2007-12-27:

For anybody who need the invitation letter for visa application issues, please click the page "Travel" under "INFORMATION" in the left menu.

    2007-12-14:  

Because we've received so many requests for delaying deadline of  submission, in order for authors have enough time to prepare high-quality papers, the PC chairs decided to extend the deadline from Dec. 20, 2007 to Dec. 31, 2007.

    2007-12-01:  

The amount of registration and publication fee is decided.

    2007-11-28:  

Conference venue and accommodation information are updated.

    2007-10-19: 

The first version of ICSS2008 Call for Paper is announced.

    2007-09-26: 

The website of ICSS2008 is open.

    2007-08-07:

The idea for ICSS2008 is firstly put forward and discussed in Weihai, China.

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About ICSS 2008
 

The 2008 International Conference on Service Science (ICSS 2008) is a growing and broadening effort and forum for exchanging ideas, observations, results on Service Science, following the 2005 SSME Symposium at Peking University, in Beijing, China, and the 2006 Asia Pacific SSME Symposium at Tsinghua University, in Beijing, China.

 

Service has been existing as an important economy for hundreds of years. But modern service industries are created on top of the latest achievements of modern science and technology and modern management. Integrating modern technology and modern management significantly changes our lives and our society. In order to speed up the process of building modern service industries, a new multi-disciplinary research and academic effort – Service Science is needed to integrate aspects of established fields such as Computer Science, Operation Research, Engineering, Management Science, Social and Cognitive Sciences to address the theoretical and practical aspects of service business. Just like Computer Science plays a critical role for Information Technology (IT) Industry, we believe Service Science will play a similar role for the Modern Service Industry from both technology/computing and management perspectives.

 

The ICSS 2008 will feature a unique mix of academia, industry, and cross-discipline topics related to service that illustrate the need for integrating perspectives and approaches – the need for a science of service, as well as the latest progress on Service Science. The conference will provide a platform for worldwide professors, industry practitioners, researchers, and students to exchange latest progress including research results on Service Science, experience of teaching Service course, case studies on industry practices, etc.

 

The technical program of the conference will include paper presentations, panels, and work-in-progress sessions in both research and industry tracks. There will be a special track discussing Service Science curricula design. The ICSS 2008 seeks original, unpublished research/case study papers reporting substantive new work in various aspects of Service Science. Research papers must properly cite related work and clearly indicate their contributions to the field of Service Science.

 

 

 

 

 

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